Frequently Asked Questions

Pure Cloud Hair Care offers Pure Cloud Hair Care Formula, a hair care dietary supplement. Advanced hair health supplement formulated to nourish hair follicles from within. Supports stronger, thicker hair growth and improved scalp health with a premium blend of vitamins, minerals, and botanicals.

Take 2 capsules daily with water, preferably with a meal. Consistent daily use for at least 90 days is recommended for optimal results.

Pure Cloud Hair Care Formula is available as: 1 Bottle, 30-Day Supply; 3 Bottles, 90-Day Supply; 6 Bottles, 180-Day Supply. Longer supplies are offered at a lower cost per bottle.

The full ingredient list is printed on the product label. Key ingredients include: Aqua (Water), Glycerin, Dimethicone, Cetearyl Alcohol, Hydrolyzed Silk Protein, Argania Spinosa (Argan) Oil, Butyrospermum Parkii (Shea) Butter, Panthenol (Pro-Vitamin B5), Hydrolyzed Keratin, Cyclopentasiloxane, Caprylic/Capric Triglyceride, Aloe Barbadensis (Aloe Vera) Leaf Extract, Tocopherol (Vitamin E), Ceteareth-20, Fragrance (Parfum), Citric Acid, Phenoxyethanol, Ethylhexylglycerin, Disodium EDTA, Benzyl Alcohol..

The complete Supplement Facts panel is printed on the product label. A printable version is available as a download on this page.

Results vary from person to person. Dietary supplements work best when taken consistently as directed and as part of a healthy lifestyle.

Unopened, unused products may be returned within 30 days of delivery for a full refund. We cannot accept returns of opened or used product unless it is defective or arrived damaged.

Email support@purecloudproduct.com or call 360-775-8190, Monday to Friday. We aim to reply within one business day.

You have 30 days from delivery to request a return. Call us at 360-775-8190 or email support@purecloudproduct.com to get a Return Merchandise Authorization (RMA) number. We'll email it within 24–48 hours. For full details, visit our Return Policy.

Your charge will appear as Pure Cloud Hair Care or a similar descriptor. If you don't recognize a charge, please contact us at 360-775-8190 before disputing it with your bank — we can look it up and resolve it quickly.

Once your order ships, you'll receive an email with a USPS tracking number. You can track your package at usps.com/track. For more details, see our Shipping Policy.

Orders are processed within 1–2 business days. Once shipped via USPS Ground Advantage, delivery typically takes 2–5 business days. Total estimated time: 3–7 business days from order date.

Please contact us first at 360-775-8190 or support@purecloudproduct.com. Most issues are resolved within 1–3 business days — much faster than a bank dispute. Visit our Before You Dispute page for more details.

If your order hasn't shipped yet, contact us immediately at 360-775-8190 or support@purecloudproduct.com and we'll do our best to cancel it. If it has already shipped, you can return it for a full refund within 30 days. See our Return Policy for steps.